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The Hyacinth The Hyacinth

Our Policies


General Policies

  • I will ship In-Stock merchandise within 1to 2 business days from date of order
  • I will ship Special Order merchandise within 4 to 5 weeks from receipt of order
  • I will notify shoppers when something is out of stock or needs to be Special Ordered, and ask if the shopper is willing to wait the time required for delivery.



    Shipping Policies

    We offer the following shipping methods and delivery times:

    Standard:

    UPS - Ground - Insured


    Shipping Charges

     Order Value 

    Shipping Charges

      Standard 

    below $25.00 

    $8.95 

    from $25.00 to 49.99 

    $10.50 

    from $50.00 to 99.99 

    $13.00 

    from $100.00 to 199.99 

    $16.00 

    from $200.00 to 299.99 

    $19.00 

    $300.00 and more  

    quote  


     

    » An extra $2.00 per item will be added to the above charges for overweight and oversize items.

     

    » We presently cannot accept orders for shipment outside of the United States.



    Gift Boxing/Wrapping and Cards

    Please note that Gift Boxing/Gift Wrapping is available on selected items for a charge $4.95 per item.



  • One Gift Card is available per order for a charge of $.25.



    Taxes

    We collect state sales tax when the shipping address is in one of the following states:

     

    State

    Rate

          

    IL

    8%



    Minimum Order Amount

    Please note that we have a $10.00 minimum order requirement.



    Credit Cards Accepted

    Please note that we accept Mastercard,  Visa.



    Order Cancellation Policies

    Orders can be cancelled within 8 hours



    Return Policies

    Unused merchandise in its original packaging can be returned for a Store Credit. All exchanges/returns must be requested within 14 days of receipt of order. All sales are final for "on-sale" or "special values" merchandise